CLAIM PROCESS

How Does the Process Work?

An insurance policy is often referred to as the least-read bestseller. The technical language and complicated procedures people have to follow can make it difficult to comply with their policy’s terms.

At NFA, we consider it our primary job to help you understand the complex system you are forced to deal with.

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Contact Us

First Name *

Last Name *

Email *

Your Phone

City *

Loss Address *

Please describe your property damage

Our Process

Experiencing a loss to your home or business is a difficult and stressful time. Many of our clients ask what the process includes and what steps are needed to settle their claims. Time frames vary depending on the kind and extent of your loss. However, NFA’s involvement will expedite the process.

Inspecting your loss site

Evaluating the loss and estimated its value

Preparing your claim

Resolving issues and subsequent inspections

Final reviews with the insurance company

Inspecting your loss site

Your NFA Adjuster will visit the loss site and make preliminary inspections, collect information, and assist in documenting the claim.

Evaluating the loss and estimated its value

NFA Estimators will meet with you (often numerous times) to prepare their estimates of the financial extent of your loss. The process usually includes making detailed inventory lists, taking measurements and shooting more photographs.

Preparing your claim

Your NFA Adjuster and Estimators will compile the detailed components of your loss, including scope and pricing.

Resolving issues and subsequent inspections

NFA Adjusters meet with the insurance company’s adjuster to identify and solve settlement value differences.

Final reviews with the insurance company

With your approval, NFA resolves the claim with the insurance company and you maintain control throughout the entire process.

What We Do

Free consultation at your property

Complete review of current insurance policy

Schedule meetings with your insurance company

Ensure insurance company gives you the coverage you deserve

Settle your claim much faster and for a larger amount

Testimonials

Hear from our clients

"This (NFA) is a very reputable company that will get the most, in terms of compensation for the loss... there is no one better in the industry that will represent the interests of their clients and get the best settlement possible."

Cesar Polacio
Toronto City Councillor, Ward 17 - Davenport

"You have demonstrated to us very effectively that it is important to have expertise like yours when dealing with the insurance companies on such complex matters."

David T. Todd
Weiland Ford Sales, LTD.

"I will continue to refer your company to those who may be able to utilize your expertise and knowledge, to maintain a level playing field, in resolving losses, and to achieving a fair and equitable settlement."

Alex Churchman
Marlin Travel

"Your handling of our claim saved us considerable time and allowed us to carry on with our business rather than dealing with the insurance company."

J. Briggs, Controller
Danier Leathers

How Does the Process Work?

Contact Us

Our Process

Inspecting your loss site

Evaluating the loss and estimated its value

Preparing your claim

Resolving issues and subsequent inspections

Final reviews with the insurance company

What We Do

Testimonials

Hear from our clients